AI & Automation Consultancy

Automation that runs your operations, quietly and correctly.

Cloudnbots designs and delivers AI agents, workflow automation and automation advisory for SMEs and large enterprises. We find the repetitive work, choose the right technology, and automate it end to end, with people kept in the loop where judgment matters.

Serving Americas · Europe · Australia · Japan

workflow / accounts-payable / invoice-intake Running
  1. 01IntakeShared mailbox, PDF attachments
  2. 02ExtractAI document agent reads line items
  3. 03ValidateThree-way match against PO
  4. 04ApproveExceptions routed in Teams
  5. 05PostERP updated via API or RPA
  6. 06AuditLogged, reported, dashboarded
214invoices processed today
6sent to a person for review
0re-keyed by hand
100%with an audit trail

Illustrative workflow. Figures show the shape of a typical engagement, not a client result.

Platforms we build on
  • Microsoft Power Automate
  • Copilot Studio
  • UiPath
  • SAP
  • ServiceNow
  • Microsoft 365
  • REST APIs

Services

Four ways we take work off your desk.

Start with a single process or an enterprise programme. Every engagement is built to run in production, with exception handling, logging and a clear handover.

AI Agents

Agents that answer, decide and act.

Knowledge and action agents grounded in your approved content and connected to the systems where work actually happens.

  • Knowledge and policy assistants on SharePoint and knowledge bases
  • IT help and service desk agents that raise and track requests
  • Document agents for extraction, classification and validation
  • Human escalation and approval for sensitive actions

User → Agent → Understand → Validate → Workflow → System action → Approval if required

Workflow Automation

End-to-end processes, without the copy and paste.

Cloud flows, RPA and API integrations that join email, spreadsheets, approvals and business systems into one dependable process.

  • Email-to-process, document routing and approval chains
  • RPA for legacy and desktop applications with no API
  • SAP, ServiceNow and Microsoft 365 automation
  • Security, access review and compliance follow-up

Email → Data → Validation → Approval → System update → Notification → Report

Advisory

A roadmap you can defend to the board.

Independent assessment of where automation and AI will pay back, which technology fits, and how to govern it at scale.

  • Process discovery and automation opportunity assessment
  • Technology selection across API, workflow, RPA and AI
  • Automation Centre of Excellence and governance design
  • Business cases, prioritisation and multi-year roadmaps

Inventory → Assess → Prioritise → Architect → Roadmap

Run & Modernise

Support for the automation you already own.

Stabilise, extend and modernise existing bots and flows, whoever built them, with monthly support that keeps them healthy.

  • Production support, monitoring and incident response
  • Enhancements and health checks for existing bots
  • UiPath to Power Automate migration assessments
  • Replacing brittle UI automation with APIs where practical

Inventory → Assessment → Decision → Rebuild → Test → Cutover → Optimise

How we choose the technology

The simplest thing that will still be running in five years.

We are platform-pragmatic. Each step of a process gets the tool that suits it, so you are never paying for a robot where an API call would do.

  • A clean API is available→API integration
  • Approvals, notifications and data orchestration→Power Automate
  • Legacy desktop or browser UI with no practical API→UiPath / Power Automate Desktop
  • Knowledge, reasoning or natural-language requests→Copilot Studio / AI agent
  • Complex enterprise process spanning all of the above→Hybrid: agent + workflow + API/RPA

Licences stay in your name and your tenant. We recommend, you own.

Before and after

What a well-built automation actually changes.

Today 8 manual hand-offs

  • Email
  • Excel
  • Lookup
  • Copy / paste
  • System update
  • Chase approval
  • Follow-up
  • Report

Work waits in inboxes, errors surface weeks later, and nobody can say with confidence where a request is.

With Cloudnbots 1 human decision

  • Intake
  • Validation
  • API / RPA action
  • Exception queue
  • Approval
  • Notification
  • Audit log
  • Dashboard

People keep only the steps that need judgment. Everything else runs, retries and reports on its own.

Approach

From first conversation to hypercare.

One accountable team from discovery through production support. You get documentation, runbooks and a handover your own people can work with.

  1. Discovery

    Process, pain points, volumes, systems, exceptions and business rules.

  2. Assessment

    Feasibility, value, risks, dependencies and a technology recommendation.

  3. Design

    Solution architecture, security, data and the exception model.

  4. Build

    Automations, integrations and agent and workflow configuration.

  5. Test

    Functional, exception and regression testing, plus UAT support.

  6. Deploy

    Production cutover with least-privilege access and approved credentials.

  7. Hypercare

    Close watch for the first weeks after go-live while the process settles.

  8. Support

    Monitoring, minor enhancements, health checks and the next opportunity.

Engagements

Start small, prove value, then scale.

No large transformation commitment is needed to begin. Most clients start with one repetitive process and grow from there.

Fixed scope

Assessment

Evaluate one process or a portfolio. You receive a feasibility view, value estimate and recommended approach.

Most clients start here

Pilot / MVP

Prove one automation or AI agent quickly in your environment, with real data and measurable results.

Programme

End-to-end delivery

Discovery through production handover for a process, a function, or an enterprise automation programme.

Monthly

Managed support

Monitoring, incident support, enhancements and optimisation for new and existing automations.

Discovery call→Assessment→Pilot→Production→Hypercare & support→Next automation

Use cases

Every industry has the same hidden factory.

Inboxes, spreadsheets and follow-ups look different in a bank, a hospital or a manufacturer, but the pattern is the same. A sample of what we automate:

    Governance & security

    Production-ready from day one.

    • Built in your tenant and environment, under your ownership
    • Least-privilege access and approved credentials only
    • Exception handling, retries and logging on every process
    • Human approval for sensitive or irreversible actions
    • AI agents restricted to approved, permission-aware knowledge
    • Environment separation, documentation and runbooks

    How we measure success

    Numbers your finance team will recognise.

    EffortManual hours removed
    SpeedCycle-time reduction
    VolumeTransaction throughput
    QualityError and rework reduction
    ServiceSLA adherence
    ControlAudit and compliance coverage

    Regions

    Working in your business hours.

    We deliver remotely across four regions and plan workshops, cutovers and support windows around your local time.

    Americas
    --:--
    New York · Toronto · São Paulo
    Local time
    Europe
    --:--
    Frankfurt · Amsterdam · London
    Local time
    Australia
    --:--
    Sydney · Melbourne · Brisbane
    Local time
    Japan
    --:--
    Tokyo · Osaka
    Local time

    Start a conversation

    Bring us one repetitive process.

    A process description, an SOP, a sample file or a screen recording is enough. In a free 30-minute call we will tell you whether the best fit is workflow automation, RPA, an API integration, an AI agent or a hybrid.

    • Email us directly at enquiry@cloudandbots.com
    • Discovery calls scheduled in your time zone
    • No obligation and no platform lock-in

    Sending opens your email app with your request filled in. We use your details only to reply.